Check my download speed9/5/2023 ![]() If your device connects to your home network using WiFi then our WiFI Wins are the videos to watch. If your device connects to your home network using a wire then take a read of Getting the most out of your wired connection for tips on the best type of ethernet cable (Cat6) and making the most of your Ethernet card. Check out our How to video for our top tips for improving your broadband speed.įirst of all, we recommend checking your home network to ensure everything is working at its best. ![]() With Virgin Media, you'll get much closer to the broadband speed you pay for. For example, the website you're on, the number of people online, or your computer's specifications. We use the phrase 'up to' because download speeds are affected by things beyond our control. This shows your ‘up to’ speed – in this case VIVID 200 Optical Fibre, or 200Mbps. If you’re not sure, then this information can be found by signing into My Virgin Media. Here on our forums we’re often asked for help to get Broadband working at its very best, so we’ve put together this guide to help the Community help you.īefore we start, it’s important to know the Broadband package you’re signed-up to. Nobody’s got time for the spinning wheel of doom, and we do everything within our power to make sure you don’t have to put up with it. You want to get online and get your stuff done fast. ![]() At Virgin Media we understand your need for speed.
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